Last updated: 30 September 2026

Séline Studio is operated by Olives n' Roses B.V. ("we", "us" or "our"). This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase from seline-studio.com (the "Services"), or otherwise communicate with us. Olives n' Roses B.V. is the data controller for the personal information described in this policy.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood how we collect, use and disclose your information as described below.

Personal Information We Collect

Depending on how you use the Services, we may collect the following personal information:

• Contact details: your name, billing and shipping address, phone number and email address.
• Payment information: payment confirmation and transaction details. Your card details are processed by our payment provider. We do not store your card details.
• Account information: your username, password, preferences and settings.
• Transaction information: the items you view, add to your cart, purchase, return or exchange, and your past orders.
• Communications: the information you share when you contact our customer service.
• Device information: your device, browser, IP address and other unique identifiers.
• Usage information: how and when you use and navigate the Services.

Where We Get Your Information

• Directly from you: when you place an order, create an account or contact us.
• Automatically: from your device when you use the Services, through cookies and similar technologies.
• From our service providers: when they process information on our behalf.
• From partners and other third parties.

How We Use Your Personal Information

• To provide the Services: to process your order and payment, arrange shipping, handle returns and exchanges, and manage your account.
• Marketing and advertising: to send you promotional emails where you have agreed to receive them, and to show you relevant online advertisements, including based on your activity on the Services.
• Security and fraud prevention: to protect your account and payments, and to detect and prevent fraud or misuse.
• Customer service: to answer your questions and help you with your orders.
• Legal reasons: to comply with applicable laws and respond to valid legal requests.

Under UK and EU data protection law, we process your personal information on the basis of: performing our contract with you (your order), our legitimate interests (such as improving the Services and preventing fraud), your consent (such as for marketing emails and certain cookies), and our legal obligations.

How We Disclose Personal Information

We may share your personal information with:

• Shopify and our service providers who perform services on our behalf, such as IT management, payment processing, data analytics, customer support and cloud storage.
• Our fulfilment and shipping partners, some of which are located outside the United Kingdom, so they can ship your order to you.
• Advertising and marketing partners, such as Google, to show you relevant advertisements. These partners use your information in line with their own privacy policies.
• Others with your consent, or when you ask us to share information.
• Authorities or other parties when required by law, to enforce our terms, or in connection with a business transaction such as a merger or sale.

We do not sell your personal information.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services to provide and improve them. Information you submit may be shared with Shopify and with third parties located in other countries. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy. You can exercise certain rights regarding data processed by Shopify through the Shopify Privacy Portal.

Cookies

We use cookies and similar technologies to make the Services work, to analyse how they are used and to show you relevant advertisements. You can manage your preferences through our cookie banner or your browser settings. For more information, see our Cookie Policy.

Third-Party Websites

The Services may contain links to websites operated by third parties. We are not responsible for the privacy practices of those websites. Please review their privacy policies before sharing any information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it.

Security and Retention

We take appropriate measures to protect your personal information, but no method of transmission or storage is completely secure. We keep your personal information only for as long as needed to provide the Services, comply with legal obligations (such as tax and accounting requirements), resolve disputes and enforce our policies.

Your Rights

If you live in the United Kingdom or the European Economic Area, you have the right to:

• access the personal information we hold about you;
• correct inaccurate personal information;
• have your personal information deleted;
• receive a copy of your personal information and have it transferred to another party;
• object to or restrict certain processing;
• withdraw your consent at any time, without affecting processing that took place before;
• unsubscribe from marketing emails at any time using the link in our emails.

To exercise your rights, contact us at info@seline-studio.com. We may need to verify your identity before we can process your request. We will respond within one month.

Complaints

If you have a complaint about how we handle your personal information, please contact us first. You also have the right to lodge a complaint with a data protection authority. In the United Kingdom, this is the Information Commissioner's Office (ICO). In Belgium, this is the Data Protection Authority (Gegevensbeschermingsautoriteit).

International Transfers

We may transfer, store and process your personal information outside the country where you live. When we transfer personal information outside the United Kingdom or the European Economic Area, we rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses or the UK equivalent, unless the transfer is to a country with an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date.

Customers in the United States

If you live in the United States, you can ask us which personal information we hold about you, ask us to correct or delete it, and ask us not to use it for marketing. Email info@seline-studio.com and we will respond within the time required by the law of your state. You can also opt out of the sharing of your personal information for targeted advertising on our data sharing opt-out page. We will not treat you differently for using these rights.

Contact Information

Website: Séline Studio
Company: Olives n' Roses B.V.
Address: Muntstraat 13G, 9140 Steendorp, Belgium
Company Number: 0803.739.327
VAT Number: BE0803739327
Email: info@seline-studio.com
Phone: +44 7343 017680
Customer Service: We reply to all messages within 1–2 business days